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Criterion
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Purposedifferent
When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.
Complexitydifferent
MediumMediumLowLow
Timedifferent
30-60 min je Interview1-3 Tage1-2 Tage30–60 min per interview
Participantsdifferent
5-12 InterviewsInternes Team1-41 participant per interview
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Interview Notes, Opportunity Themes, Customer QuotesPersona Profiles, Needs Summary, Scenario NotesArchitecture Document, Context View, Runtime View, Deployment ViewInterview Notes, Themes, Insight Summary
Tagsno overlap
DiscoveryInterviewsOpportunityCustomer
ResearchCustomerSynthesis
ArchitectureDocumentationCommunication
QualitativeResearchCustomerDiscovery
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