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| Criterion |  Product Discovery Opportunity Interview |  UX Research Customer Journey Mapping |  Product Discovery Concierge MVP |  Product Discovery Problem Interview |
|---|---|---|---|---|
Purposedifferent | When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution. | When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution. |
Complexitysame | Medium | Medium | Medium | Medium |
Timedifferent | 30-60 min je Interview | 2-4 h | 1-4 Wochen | 30-60 min je Interview |
Participantsdifferent | 5-12 Interviews | 4-10 | 3-10 Kunden | 5-12 Interviews |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Interview Notes, Opportunity Themes, Customer Quotes | Journey Map, Pain-point List, Opportunity Backlog | Concierge Learnings, Service Blueprint, MVP Risks | Problem Evidence, Risk Notes, Customer Segments |
Tagsno overlap | DiscoveryInterviewsOpportunityCustomer | JourneyServiceService design | MVPValidationServiceDiscovery | DiscoveryInterviewsValidation |