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| Criterion |  Product Discovery Opportunity Interview |  Facilitation Consensus Workshop |  Operations 5 Whys |  Facilitation Problem Framing Workshop |
|---|---|---|---|---|
Purposedifferent | When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities. | When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | When a team works on symptoms but the real question stays fuzzy, a Problem Framing Workshop sharpens the view of the right problem. It separates observation, interpretation, and target picture from each other. |
Complexitydifferent | Medium | Medium | Low | Low |
Timedifferent | 30-60 min je Interview | 1-3 h | 15-30 min | 60-120 min |
Participantsdifferent | 5-12 Interviews | 5-30 | 2-6 | 4-10 |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop |
Outputdifferent | Interview Notes, Opportunity Themes, Customer Quotes | Consensus Clusters, Theme Titles, Priority Areas | Root cause notes, Countermeasures | Problem Statement, Scope Boundaries, Assumption List, Next Analysis Questions |
Tagsno overlap | DiscoveryInterviewsOpportunityCustomer | FacilitationConsensusWorkshopAlignment | Root causeIncidentLeanProblem solving | FacilitationAlignmentDiscovery |