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Criterion
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
Purposedifferent
When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.
Complexitysame
MediumMediumMediumMedium
Timedifferent
30-60 min je Interview1-2 h1-3 Tage1-3 h
Participantsdifferent
5-12 Interviews1-8Internes Team3-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Interview Notes, Opportunity Themes, Customer QuotesConcept Map, Relationship Labels, Knowledge GapsPersona Profiles, Needs Summary, Scenario NotesKnowledge Map, Critical Knowledge Areas, Transfer Plan
Tagsno overlap
DiscoveryInterviewsOpportunityCustomer
KnowledgeConceptsMappingSensemaking
ResearchCustomerSynthesis
KnowledgeMappingRisk
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