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Criterion
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
Purposedifferent
When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.
Complexitydifferent
MediumHighHighHigh
Timedifferent
30-60 min je Interview2-6 hMehrere Tage bis Wochen2-6 h
Participantsdifferent
5-12 Interviews3-102-63-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Interview Notes, Opportunity Themes, Customer QuotesEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsMORT Worksheets, Findings per Branch, Corrective Actions, Systemic RecommendationsCurrent Reality Tree, Core Problems, Intervention Ideas
Tagsno overlap
DiscoveryInterviewsOpportunityCustomer
CausalityIncidentRoot causeTimeline
Root causeSafetySystemicIncident
Systems thinkingRoot causeConstraintsCausality
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