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Criterion
Paper illustration for OODA Loop.
Decision Making
OODA Loop
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration of a calm four-quadrant Assumption Map with hypothesis cards and emphasis on important assumptions with little evidence.
Product Discovery
Assumption Mapping
Paper illustration of a Learning Card with four fields for hypothesis, observation, insight, and action.
Product Discovery
Learning Card
Purposedifferent
In dynamic situations, decisions become outdated faster than they can be prepared. The OODA Loop holds observing, orienting, deciding, and acting together as a recurring rhythm so reaction does not slide into inertia.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.When assumptions still sit unordered in the room, it weighs uncertainty against leverage. It makes visible which hypotheses should be checked first.The Learning Card connects traceable test results to a reasoned next action while keeping the limits of the insight visible.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
15-60 min je Zyklus2-4 h45-60 min25-40 min
Participantsdifferent
1-84-102-81-5
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Situation Assessment, Decision Loop, Action UpdatesJourney Map, Pain-point List, Opportunity BacklogAssumption map, Test backlog, Risk rankingLearning Card with evidence and next action
Tagsno overlap
DecisionChangeLearningStrategy
JourneyServiceService design
AssumptionsRiskExperimentsValidation
ExperimentsValidationDiscoveryLearning
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