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Criterion
Paper mind map with a central course onboarding question, colored main branches, keywords and cross-links.
Facilitation
Mind Mapping
Paper illustration of Opportunity Scoring with its method-specific working model.
Product Discovery
Opportunity Scoring
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Purposedifferent
When a topic is still unclear and too many thoughts surface at once, Mind Mapping creates an open surface for ordering them. It makes connections, subtopics, and starting points visible without fixing them too early.When opportunities need ranking by their effect, it makes importance and satisfaction directly comparable. It separates problem, assumption, solution, and evidence. The result is captured as an opportunity-score table and top outcomes.When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
15-45 min60-120 min1-3 Wochen1-2 Tage
Participantsdifferent
1-103-65-12 Interviews10-50
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Mind Map, Topic Clusters, Open QuestionsOpportunity Score Table, Top OutcomesJob Stories, Outcome Statements, Opportunity ListKano Matrix, Feature Classes, Priority Themes
Tagsno overlap
BrainstormingIdeasMappingStructureFacilitation
PrioritizationDiscoveryOutcomesNeeds
CustomerOutcomesNeeds
SatisfactionPrioritizationCustomer
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