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Criterion
Paper mind map with a central course onboarding question, colored main branches, keywords and cross-links.
Facilitation
Mind Mapping
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of Starbursting with its method-specific working model.
Innovation
Starbursting
Purposedifferent
When a topic is still unclear and too many thoughts surface at once, Mind Mapping creates an open surface for ordering them. It makes connections, subtopics, and starting points visible without fixing them too early.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.Helps clarify ideas, open questions, and testable next steps in concrete terms. It opens the thinking space, collects ideas, and leads to testable options. The result is captured as a star-shaped question map, question list, and assumption list.
Complexitysame
LowLowLowLow
Timedifferent
15-45 min30–60 min30–60 min per interview30-60 min
Participantsdifferent
1-104-81 participant per interview3-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Mind Map, Topic Clusters, Open QuestionsEmpathy Map, Assumptions List, Research GapsInterview Notes, Themes, Insight SummaryStar-Shaped Question Map, Question List, Assumption List
Tagsno overlap
BrainstormingIdeasMappingStructureFacilitation
SynthesisQualitativeWorkshop
QualitativeResearchCustomerDiscovery
BrainstormingIdeationWorkshopDiscovery
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