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| Criterion |  Business Strategy McKinsey 7S |  UX Research Customer Journey Mapping |  Facilitation Team Charter |  Team Design Team API |
|---|---|---|---|---|
Purposedifferent | McKinsey 7S checks whether Strategy, Structure, Systems, Shared Values, Skills, Style, and Staff fit together. Organizational misalignments become visible across multiple levers as a result. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When a team is starting fresh or working past each other, Team Charter clarifies the shared working basis. It visibly sets out how collaboration, decision paths, and mutual conduct should work day to day. | When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document. |
Complexitydifferent | Medium | Medium | Medium | Low |
Timedifferent | 2-4 h | 2-4 h | 2-4 h | Half day initial, dann laufend |
Participantsdifferent | 3-12 | 4-10 | 3-12 | Ein Team plus Stakeholder |
Formatdifferent | Workshop | Workshop | Workshop | Workshop + async |
Outputdifferent | 7S Assessment, Alignment Gaps, Change Actions | Journey Map, Pain-point List, Opportunity Backlog | Team Charter, Working Norms, Role Notes | Team API Document |
Tagsno overlap | OrganizationStrategyAlignmentChange | JourneyServiceService design | TeamAlignmentCollaboration | TeamAlignmentCommunicationService |