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| Criterion |  Business Strategy McKinsey 7S |  UX Research Customer Journey Mapping |  Facilitation Team Charter |  Team Design Spotify Model Mapping |
|---|---|---|---|---|
Purposedifferent | McKinsey 7S checks whether Strategy, Structure, Systems, Shared Values, Skills, Style, and Staff fit together. Organizational misalignments become visible across multiple levers as a result. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When a team is starting fresh or working past each other, Team Charter clarifies the shared working basis. It visibly sets out how collaboration, decision paths, and mutual conduct should work day to day. | When a team landscape has grown without clear grouping, it maps roles and relationships onto the Spotify model. It clarifies responsibility, interaction, and load between teams. The result is captured as a Spotify model map and action list. |
Complexitysame | Medium | Medium | Medium | Medium |
Timedifferent | 2-4 h | 2-4 h | 2-4 h | 90-180 min |
Participantsdifferent | 3-12 | 4-10 | 3-12 | 5-15 |
Formatsame | Workshop | Workshop | Workshop | Workshop |
Outputdifferent | 7S Assessment, Alignment Gaps, Change Actions | Journey Map, Pain-point List, Opportunity Backlog | Team Charter, Working Norms, Role Notes | Spotify Model Map, Action List |
Tagsno overlap | OrganizationStrategyAlignmentChange | JourneyServiceService design | TeamAlignmentCollaboration | TeamOrganizationAlignmentDiagnosis |