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Criterion
Paper illustration of the McKinsey 7S Framework with seven connected fields
Business Strategy
McKinsey 7S
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration of Business Model Stress Test with its method-specific working model.
Business Strategy
Business Model Stress Test
Paper illustration of Value Chain Analysis with its method-specific working model.
Business Strategy
Value Chain Analysis
Purposedifferent
McKinsey 7S checks whether Strategy, Structure, Systems, Shared Values, Skills, Style, and Staff fit together. Organizational misalignments become visible across multiple levers as a result.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.A Business Model Stress Test checks how well a business model holds up under pressure and headwinds. It compares strengths, risks, market logic, and courses of action. The result is captured as a stress-test report and action plan per scenario.Value Chain Analysis shows where value is created, costs accrue, and differentiation becomes possible along the process. It compares strengths, risks, market logic, and courses of action. The result is captured as a value-chain map and lever list.
Complexitydifferent
MediumMediumHighHigh
Timedifferent
2-4 h2-4 hHalf dayHalf day
Participantsdifferent
3-124-103-83-8
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
7S Assessment, Alignment Gaps, Change ActionsJourney Map, Pain-point List, Opportunity BacklogStress Test Report, Action Plan per ScenarioValue Chain Map, Lever List
Tagsno overlap
OrganizationStrategyAlignmentChange
JourneyServiceService design
StrategyBusiness modelRiskDiagnosis
StrategyBusiness modelDiagnosisAnalysis
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