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Criterion
Paper illustration for Mad Sad Glad
Agile
Mad Sad Glad
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of a team retrospective with three separate Start, Stop, and Continue areas and a shared action list.
Agile
Start Stop Continue
Paper illustration for Sailboat Retrospective
Agile
Sailboat Retrospective
Purposedifferent
When a team's or workshop's mood needs to become readable, it structures emotional signals with little setup. It makes strain, relief, and sources of energy tangible.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When a team wants to deliberately adjust its working behavior, it makes habits visible and assessable. It focuses on concrete changes instead of diffuse mood.When a team wants to read momentum, brakes, and risks together, it offers an easily understandable picture of the situation. It makes drive, obstacles, and headwind visible in the same picture.
Complexitydifferent
LowMediumLowLow
Timedifferent
30-60 min1-3 h30-60 min45-90 min
Participantsdifferent
3-103-103-124-12
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Emotion Board, Themes, Action ItemsCustomer Journey Canvas, Pain Points, Experience OpportunitiesStart Stop Continue Board, Improvement ActionsSailboat Board, Risks, Improvement Actions
Tagsno overlap
RetrospectiveTeamReflection
JourneyCustomerService designCanvas
RetrospectiveImprovementTeamReflection
RetrospectiveTeamImprovement
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