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Criterion
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for Future Reality Tree.
Systems Thinking
Future Reality Tree
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Purposedifferent
Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.A Future Reality Tree shows how desired actions are meant to lead to a better system state. The method checks whether a path of change holds together logically before time flows into implementation.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.
Complexitydifferent
HighMediumHighMedium
Timedifferent
Half dayAs needed2-4 h30-90 min
Participantsdifferent
3-124-153-83-12
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Leverage Map, Action StrategyIncident Log, Action Tracker, Stakeholder UpdatesFuture Reality Tree, Negative Branches, Assumption List, Improved InjectionsPostmortem Doc, Action Items, Timeline
Tagsno overlap
Systems thinkingChangeStrategy
IncidentOperationsReliability
Theory of ConstraintsSystems thinkingChange
Site Reliability EngineeringIncidentLearningReliability
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