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Criterion
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
HighLowHighMedium
Timedifferent
Half day30-120 min1-4 Wochen45-90 min
Participantsdifferent
3-122-66-30 Experten2-5
Formatdifferent
WorkshopWorkshopAsyncWorkshop + async
Outputdifferent
Leverage Map, Action StrategyObservation Notes, Improvement IdeasExpert Forecast, Consensus Range, Assumption NotesA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
Systems thinkingChangeStrategy
LeanObservationProcessOperations
ForecastingExpertsDecisionStrategy
LeanProblem solvingCoachingOperations
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