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Criterion
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Purposedifferent
Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.
Complexitydifferent
HighHighMediumMedium
Timedifferent
Half dayHalber Tag60-120 minAs needed
Participantsdifferent
3-125-202-84-15
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Leverage Map, Action StrategySimulation Notes, Gaps List, Updated RunbooksConflict Cloud, Assumption List, Breakthrough Ideas, Next ExperimentsIncident Log, Action Tracker, Stakeholder Updates
Tagsno overlap
Systems thinkingChangeStrategy
ResilienceOperationsIncident
Theory of ConstraintsAssumptionsSystems thinking
IncidentOperationsReliability
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