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| Criterion | ![]() Systems Thinking Leverage Points | ![]() UX Design Customer Journey Canvas | ![]() Decision Making Force Field Analysis | ![]() Product Strategy DIBB |
|---|---|---|---|---|
Purposedifferent | Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | In change initiatives, supporting and restraining forces sit at the table at the same time. Force Field Analysis makes these tensions explicit and shows where change can be pushed forward by strengthening or relieving. | DIBB helps clarify target groups, value, goals, and priorities by making the logic behind a decision explicit. It captures results as a DIBB document, belief list, bet list, and learning report. |
Complexitydifferent | High | Medium | Low | Low |
Timedifferent | Half day | 1-3 h | 45-90 min | 1-2 h |
Participantsdifferent | 3-12 | 3-10 | 3-12 | 2-8 |
Formatdifferent | Workshop | Workshop | Workshop | Workshop + async |
Outputdifferent | Leverage Map, Action Strategy | Customer Journey Canvas, Pain Points, Experience Opportunities | Force Field Map, Change Levers, Risk Notes | DIBB document, Belief list, Bet list, Learning report |
Tagsno overlap | Systems thinkingChangeStrategy | JourneyCustomerService designCanvas | ChangeDecisionStrategy | StrategyDecisionAssumptionsHypothesis |



