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Criterion
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Systems Mapping method illustration showing its working structure
Systems Thinking
Systems Mapping
Paper illustration for Future Reality Tree.
Systems Thinking
Future Reality Tree
Purposedifferent
Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.Systems Mapping arranges elements, relationships, and boundaries so a complex field becomes legible at a glance. The overview stabilizes the overall picture before detail work or steering begins.A Future Reality Tree shows how desired actions are meant to lead to a better system state. The method checks whether a path of change holds together logically before time flows into implementation.
Complexitydifferent
HighMediumMediumHigh
Timedifferent
Half day1-3 Wochen1-3 h2-4 h
Participantsdifferent
3-124-12 Beobachtungen3-123-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Leverage Map, Action StrategyField Notes, Workflow Insights, Pain PointsSystem Map, Dependencies, Leverage PointsFuture Reality Tree, Negative Branches, Assumption List, Improved Injections
Tagsno overlap
Systems thinkingChangeStrategy
UX researchObservationContext
Systems thinkingMappingBoundariesChange
Theory of ConstraintsSystems thinkingChange
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