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Criterion
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Systems Mapping method illustration showing its working structure
Systems Thinking
Systems Mapping
Context Map workspace showing the question, observations, and next decision.
Domain Modeling
Context Map
Purposedifferent
Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.Systems Mapping arranges elements, relationships, and boundaries so a complex field becomes legible at a glance. The overview stabilizes the overall picture before detail work or steering begins.When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries.
Complexitydifferent
HighMediumMediumMedium
Timedifferent
Half day1-3 Wochen1-3 h1-3 h
Participantsdifferent
3-124-12 Beobachtungen3-122-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Leverage Map, Action StrategyField Notes, Workflow Insights, Pain PointsSystem Map, Dependencies, Leverage PointsContext Map, Integration Patterns, Boundary Notes
Tagsno overlap
Systems thinkingChangeStrategy
UX researchObservationContext
Systems thinkingMappingBoundariesChange
Domain-Driven DesignBoundariesStrategy
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