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Criterion
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
HighMediumLowLow
Timedifferent
Half day30-90 min30-60 min15-30 min
Participantsdifferent
3-123-122-102-6
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Leverage Map, Action StrategyPostmortem Doc, Action Items, TimelineIceberg Worksheet, Pattern Notes, Intervention IdeasRoot cause notes, Countermeasures
Tagsno overlap
Systems thinkingChangeStrategy
Site Reliability EngineeringIncidentLearningReliability
Systems thinkingRoot causePatterns
Root causeIncidentLeanProblem solving
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