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Criterion
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper illustration of Family Tree Analysis with its method-specific working model.
Operations
Family Tree Analysis
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Purposedifferent
Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.For a series of incidents with a similar pattern, the method arranges individual events as branches of a common origin. It makes visible which conditions keep recurring.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.
Complexitydifferent
HighMediumMediumLow
Timedifferent
Half day30-90 min2-4 h30-60 min
Participantsdifferent
3-123-122-62-10
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Leverage Map, Action StrategyPostmortem Doc, Action Items, TimelineFamily Tree Diagram, Pattern Notes, Systemic MeasuresIceberg Worksheet, Pattern Notes, Intervention Ideas
Tagsno overlap
Systems thinkingChangeStrategy
Site Reliability EngineeringIncidentLearningReliability
Root causePatternsIncidentSystemic
Systems thinkingRoot causePatterns
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