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Criterion
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
HighLowLowMedium
Timedifferent
Half day15-30 min30-60 min45-90 min
Participantsdifferent
3-122-62-102-5
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Leverage Map, Action StrategyRoot cause notes, CountermeasuresIceberg Worksheet, Pattern Notes, Intervention IdeasA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
Systems thinkingChangeStrategy
Root causeIncidentLeanProblem solving
Systems thinkingRoot causePatterns
LeanProblem solvingCoachingOperations
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