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Criterion
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
Process Mapping method illustration showing its working structure
Operations
Process Mapping
A paper-based illustration representing Domain Storytelling with its core stages and visible working result.
Knowledge Modeling
Domain Storytelling
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.Domain Storytelling translates domain knowledge into a shared narrative of actors, objects, and workflows. It is especially useful when language, rules, and process understanding must be tightly connected.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-3 h1-3 h1-2 h30-120 min
Participantsdifferent
3-123-102-82-6
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Knowledge Map, Critical Knowledge Areas, Transfer PlanProcess Map, Handoff List, Improvement BacklogDomain Story, Glossary Notes, Process NarrativeObservation Notes, Improvement Ideas
Tagsno overlap
KnowledgeMappingRisk
ProcessOperationsImprovement
KnowledgeDomain-Driven DesignProcess
LeanObservationProcessOperations
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