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Criterion
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Value Stream Mapping workspace showing the question, observations, and next decision.
Delivery
Value Stream Mapping
Paper illustration of Cost of Delay with its method-specific working model.
Delivery
Cost of Delay
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When delivery work dissolves into wait times, handoffs, and hidden effort, Value Stream Mapping makes the actual flow visible. The method exposes bottlenecks, idle time, and feedback loops so lead time and improvement levers become tangible.Helps clarify scope, order, and delivery flow in concrete terms. It makes work, constraints, and sequence manageable. The result is captured as a Cost of Delay table and prioritization sequence.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
HighMediumHighLow
Timedifferent
2-8 h1-3 h90-180 min15-30 min
Participantsdifferent
2-84-103-82-6
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Problem Analysis, Decision Analysis, Risk PlanCurrent-state map, Future-state map, Bottleneck listCoD Table, Prioritization SequenceRoot cause notes, Countermeasures
Tagsno overlap
Problem solvingRoot causeDecisionOperations
LeanFlowWasteDelivery
PrioritizationDeliveryEconomicsDecision
Root causeIncidentLeanProblem solving
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