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Criterion
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Independent contributions form an ordered group priority list.
Facilitation
Nominal Group Technique
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When loud voices could dominate a round, Nominal Group Technique protects individual thinking time from group effects. It collects ideas separately first and only then enables shared weighting.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
HighMediumLowMedium
Timedifferent
2-8 h60-120 min15-30 min45-90 min
Participantsdifferent
2-85-122-62-5
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Problem Analysis, Decision Analysis, Risk PlanRanked Ideas, Clarified Options, Group PriorityRoot cause notes, CountermeasuresA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
Problem solvingRoot causeDecisionOperations
FacilitationPrioritizationVotingInclusion
Root causeIncidentLeanProblem solving
LeanProblem solvingCoachingOperations
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