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Criterion
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
HighLowHighMedium
Timedifferent
2-8 h15-30 min2-6 h1-4 h
Participantsdifferent
2-82-63-103-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Problem Analysis, Decision Analysis, Risk PlanRoot cause notes, CountermeasuresFMEA Table, Risk Priority, Mitigation ActionsProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tags1 shared
Problem solvingRoot causeDecisionOperations
Root causeIncidentLeanProblem solving
RiskQualityOperationsRoot cause
Root causeProblem solvingQualityIncident
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