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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Paper illustration for ABC Analysis
Operations
ABC Analysis
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-2 Tage1-2 Tage20-45 min30-60 min
Participantsdifferent
10-50Based on research question3-121-5
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncAsync
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesFindability Metrics, Path Analysis, Revised IALessons learned, Action items, Event summaryABC Classification, Focus Rules, Control List
Tagsno overlap
SatisfactionPrioritizationCustomer
Information architectureNavigationFindability
LearningOperationsImprovement
PrioritizationOperationsPortfolio
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