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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration of Opportunity Scoring with its method-specific working model.
Product Discovery
Opportunity Scoring
Paper illustration of a Test Card with four fields for hypothesis, test, metric, and success threshold.
Product Discovery
Test Card
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.When opportunities need ranking by their effect, it makes importance and satisfaction directly comparable. It separates problem, assumption, solution, and evidence. The result is captured as an opportunity-score table and top outcomes.The Test Card turns a critical assumption into a testable claim and specifies in advance which result counts as success.When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-2 Tage60-120 min20-35 min1-3 Wochen
Participantsdifferent
10-503-61-55-12 Interviews
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesOpportunity Score Table, Top OutcomesTest Card with a pre-set thresholdJob Stories, Outcome Statements, Opportunity List
Tagsno overlap
SatisfactionPrioritizationCustomer
PrioritizationDiscoveryOutcomesNeeds
ExperimentsValidationDiscoveryHypothesis
CustomerOutcomesNeeds
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