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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Paper illustration of VUCA Scan with its method-specific working model.
Systems Thinking
VUCA Scan
Paper illustration for Future Reality Tree.
Systems Thinking
Future Reality Tree
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.The VUCA Scan helps read difficult situations more precisely. Instead of treating unclarity as generally complicated, the method separates fast change, missing knowledge, systemic entanglement, and ambiguous interpretation.A Future Reality Tree shows how desired actions are meant to lead to a better system state. The method checks whether a path of change holds together logically before time flows into implementation.
Complexitydifferent
MediumHighLowHigh
Timedifferent
1-2 TageHalf day30-90 min2-4 h
Participantsdifferent
10-503-121-103-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesLeverage Map, Action StrategyVUCA Map, Response Options, Signal and Learning PlanFuture Reality Tree, Negative Branches, Assumption List, Improved Injections
Tagsno overlap
SatisfactionPrioritizationCustomer
Systems thinkingChangeStrategy
SensemakingUncertaintyComplexityStrategyForesight
Theory of ConstraintsSystems thinkingChange
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