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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Paper illustration of VUCA Scan with its method-specific working model.
Systems Thinking
VUCA Scan
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.The VUCA Scan helps read difficult situations more precisely. Instead of treating unclarity as generally complicated, the method separates fast change, missing knowledge, systemic entanglement, and ambiguous interpretation.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.
Complexitydifferent
MediumHighLowMedium
Timedifferent
1-2 TageHalf day30-90 min60-180 min
Participantsdifferent
10-503-121-104-20
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesLeverage Map, Action StrategyVUCA Map, Response Options, Signal and Learning PlanCynefin Map, Domain-specific Actions, Sensemaking Notes
Tagsno overlap
SatisfactionPrioritizationCustomer
Systems thinkingChangeStrategy
SensemakingUncertaintyComplexityStrategyForesight
ComplexitySensemakingDecision
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