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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper illustration for OODA Loop.
Decision Making
OODA Loop
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.In dynamic situations, decisions become outdated faster than they can be prepared. The OODA Loop holds observing, orienting, deciding, and acting together as a recurring rhythm so reaction does not slide into inertia.
Complexitydifferent
MediumHighHighMedium
Timedifferent
1-2 TageHalf day1-4 Wochen15-60 min je Zyklus
Participantsdifferent
10-503-126-30 Experten1-8
Formatdifferent
Workshop + asyncWorkshopAsyncWorkshop + async
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesLeverage Map, Action StrategyExpert Forecast, Consensus Range, Assumption NotesSituation Assessment, Decision Loop, Action Updates
Tagsno overlap
SatisfactionPrioritizationCustomer
Systems thinkingChangeStrategy
ForecastingExpertsDecisionStrategy
DecisionChangeLearningStrategy
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