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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper illustration of Cost of Delay with its method-specific working model.
Delivery
Cost of Delay
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.Helps clarify scope, order, and delivery flow in concrete terms. It makes work, constraints, and sequence manageable. The result is captured as a Cost of Delay table and prioritization sequence.
Complexitydifferent
MediumHighHighHigh
Timedifferent
1-2 TageHalf day1-4 Wochen90-180 min
Participantsdifferent
10-503-126-30 Experten3-8
Formatdifferent
Workshop + asyncWorkshopAsyncWorkshop
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesLeverage Map, Action StrategyExpert Forecast, Consensus Range, Assumption NotesCoD Table, Prioritization Sequence
Tagsno overlap
SatisfactionPrioritizationCustomer
Systems thinkingChangeStrategy
ForecastingExpertsDecisionStrategy
PrioritizationDeliveryEconomicsDecision
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