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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Paper illustration of the Force Field Analysis working structure.
Decision Making
Force Field Analysis
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.In change initiatives, supporting and restraining forces sit at the table at the same time. Force Field Analysis makes these tensions explicit and shows where change can be pushed forward by strengthening or relieving.
Complexitydifferent
MediumHighMediumLow
Timedifferent
1-2 TageHalf day60-180 min45-90 min
Participantsdifferent
10-503-124-203-12
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesLeverage Map, Action StrategyCynefin Map, Domain-specific Actions, Sensemaking NotesForce Field Map, Change Levers, Risk Notes
Tagsno overlap
SatisfactionPrioritizationCustomer
Systems thinkingChangeStrategy
ComplexitySensemakingDecision
ChangeDecisionStrategy
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