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| Criterion |  Product Discovery Kano Model |  Operations Learning Review |  DevOps Blameless Postmortem |  Operations After-Action Review |
|---|---|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | After a project phase with mixed results, the method makes learning from the individual case reusable. It connects events, decisions, and systemic conditions into robust insights. | After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures. | After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement. |
Complexitydifferent | Medium | Medium | Medium | Low |
Timedifferent | 1-2 Tage | 1-3 h | 30-90 min | 20-45 min |
Participantsdifferent | 10-50 | 3-10 | 3-12 | 3-12 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | Learning Review Notes, System Factors, Improvement Actions | Postmortem Doc, Action Items, Timeline | Lessons learned, Action items, Event summary |
Tagsno overlap | SatisfactionPrioritizationCustomer | LearningRetrospectiveIncidentOperations | Site Reliability EngineeringIncidentLearningReliability | LearningOperationsImprovement |