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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Weekly Review.
Operations
Weekly Review
Paper illustration for ALPEN Method
Operations
ALPEN Method
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.In a week with many open loops, the method creates distance from operational noise. It organizes commitments, calendar, and projects so the next week becomes workable.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-2 Tage120 min initial, dann laufend30-60 min10-20 min daily
Participantsdifferent
10-503-611
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncAsync
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesHEART-GSM Table, DashboardUpdated Task System, Weekly Focus, Next ActionsDaily Plan, Time Estimates, Review Notes
Tagsno overlap
SatisfactionPrioritizationCustomer
MetricsUX researchMeasurementSatisfaction
ProductivityExecutionPlanning
PlanningTime managementProductivityOperations
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