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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Eat the Frog
Operations
Eat the Frog
Paper illustration for Ivy Lee Method
Operations
Ivy Lee Method
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.The method protects energy and attention for the task that creates the largest progress and is often postponed.With a restless workday full of too many open items, the method creates radical simplicity. It directs attention to a short sequence instead of a broad, still-open field.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-2 Tage120 min initial, dann laufend15-90 min daily5-10 min daily
Participantsdifferent
10-503-611
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncAsync
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesHEART-GSM Table, DashboardPriority Task, Completion Note, Daily FocusDaily Priority List, Completion Notes
Tagsno overlap
SatisfactionPrioritizationCustomer
MetricsUX researchMeasurementSatisfaction
PrioritizationProductivityFocusExecution
PrioritizationProductivityExecution
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