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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration of GIST Planning with its method-specific working model.
Product Strategy
GIST Planning
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration of a branching impact map with a Why goal at the root, actor circles, How behavior changes and What options.
Product Strategy
Impact Mapping
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.GIST Planning helps clarify target groups, value, goals, and priorities. It links customer value, product logic, and decision priorities, and captures the result as goals, an idea bank, and a step-project list.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-2 TageWochen bis Monate je Goal120 min initial, dann laufend45-90 min
Participantsdifferent
10-503-103-63-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesGoals, Idea bank, Step-project list, Tasks, Learning reportsHEART-GSM Table, DashboardImpact Map, Outcome Hypotheses, Delivery Options
Tagsno overlap
SatisfactionPrioritizationCustomer
RoadmapOutcomesPlanningExperiments
MetricsUX researchMeasurementSatisfaction
OutcomesStrategyBehaviorPlanning
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