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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Funnel Analysis workspace showing the question, observations, and next decision.
Growth
Funnel Analysis
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
A/B Testing workspace showing the question, observations, and next decision.
Growth
A/B Testing
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.When many visitors or users drop off along the way, the reason behind the number often stays hidden. Funnel Analysis exposes these transitions and makes visible exactly where the path collapses.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When two variants compete, discussions quickly decide by taste rather than effect. A/B Testing checks behavior under controlled conditions and separates real improvement from chance or expectation effects.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
1-2 Tage1-3 h120 min initial, dann laufend1-4 Wochen
Participantsdifferent
10-501-53-61-6
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncAsync
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesFunnel report, Drop-off analysis, Optimization hypothesesHEART-GSM Table, DashboardExperiment results, Decision log, Learning summary
Tagsno overlap
SatisfactionPrioritizationCustomer
AnalyticsConversionGrowth
MetricsUX researchMeasurementSatisfaction
ExperimentsGrowthAnalyticsValidation
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