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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration for Flywheel.
Growth
Flywheel
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Funnel Analysis workspace showing the question, observations, and next decision.
Growth
Funnel Analysis
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.Growth often breaks down where a reinforcing mechanism builds up too much friction. A Flywheel shows the cycle of value, repetition, and reinforcement meant to sustain growth.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When many visitors or users drop off along the way, the reason behind the number often stays hidden. Funnel Analysis exposes these transitions and makes visible exactly where the path collapses.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-2 Tage60-120 min120 min initial, dann laufend1-3 h
Participantsdifferent
10-503-83-61-5
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncAsync
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesFlywheel Map, Friction Points, Growth Levers, Experiment BacklogHEART-GSM Table, DashboardFunnel report, Drop-off analysis, Optimization hypotheses
Tagsno overlap
SatisfactionPrioritizationCustomer
GrowthRetentionConversion
MetricsUX researchMeasurementSatisfaction
AnalyticsConversionGrowth
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