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| Criterion |  Product Discovery Kano Model |  Operations Fishbone Diagram |
|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers. |
Complexitydifferent | Medium | Low |
Timedifferent | 1-2 Tage | 30-60 min |
Participantsdifferent | 10-50 | 2-8 |
Formatdifferent | Workshop + async | Workshop |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | Fishbone Diagram, Cause Categories, Investigation Backlog |
Tagsno overlap | SatisfactionPrioritizationCustomer | Root causeQualityOperations |
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