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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-2 Tage1-2 Tage1-3 Tage1-2 Tage
Participantsdifferent
10-5010-30Internes TeamBased on research question
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncAsync
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesClick Heatmap, Success Rate, Design RecommendationsPersona Profiles, Needs Summary, Scenario NotesFindability Metrics, Path Analysis, Revised IA
Tagsno overlap
SatisfactionPrioritizationCustomer
UXNavigationFindabilityValidation
ResearchCustomerSynthesis
Information architectureNavigationFindability
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