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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration of a yellow story card, blue rule cards, green example cards and a red question card on a light workspace.
Agile
Example Mapping
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.When a story carries business rules and exceptions, it brings clarity before implementation. It makes examples, open questions, and boundaries visible enough that the logic becomes jointly sound.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When an environment of users, systems, and constraints is hard to grasp, it puts the context compactly on the table. It creates a clear reading of influence, boundary, and dependency.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-2 Tage30-60 min1-3 h45-90 min
Participantsdifferent
10-503-73-103-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesExample Map, Acceptance Criteria, Open QuestionsCustomer Journey Canvas, Pain Points, Experience OpportunitiesContext canvas, Open questions, Shared context notes
Tagsno overlap
SatisfactionPrioritizationCustomer
Behavior-Driven DevelopmentRequirementsExamplesRefinement
JourneyCustomerService designCanvas
ContextFramingRequirementsCanvas
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