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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration of a four-quadrant grid with tasks sorted by importance and urgency and translated into actions.
Decision Making
Eisenhower Matrix
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.It separates true priorities from noise so it becomes clear what should be done now, scheduled, delegated, or dropped.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-2 Tage15-30 min1-3 Tage30–60 min per interview
Participantsdifferent
10-501-6Internes Team1 participant per interview
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesEisenhower Matrix, Action List, Delegation NotesPersona Profiles, Needs Summary, Scenario NotesInterview Notes, Themes, Insight Summary
Tagsno overlap
SatisfactionPrioritizationCustomer
PrioritizationFocusTasks
ResearchCustomerSynthesis
QualitativeResearchCustomerDiscovery
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