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| Criterion |  Product Discovery Kano Model |  Facilitation Dot Voting |  UX Design Service Blueprinting |  Operations ABC Analysis |
|---|---|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | When a workshop has produced too many options and the group needs to condense quickly, dot voting makes preferences visible in a short time. It bundles individual votes into a solid signal for the next selection. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention. |
Complexitydifferent | Medium | Low | High | Low |
Timedifferent | 1-2 Tage | 5-15 min | 0.5-2 Tage | 30-60 min |
Participantsdifferent | 10-50 | 3-20 | 6-12 | 1-5 |
Formatdifferent | Workshop + async | Workshop | Workshop | Async |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | Ranked list, Consensus signal, Shortlist | Service Blueprint, Fail Points, Ownership Map | ABC Classification, Focus Rules, Control List |
Tagsno overlap | SatisfactionPrioritizationCustomer | FacilitationVotingConsensusPrioritization | Service designOperationsJourneyBlueprint | PrioritizationOperationsPortfolio |