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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration for Diary Study.
UX Research
Diary Study
Scenario Planning method illustration showing its working structure
Business Strategy
Scenario Planning
Paper illustration of a branching impact map with a Why goal at the root, actor circles, How behavior changes and What options.
Product Strategy
Impact Mapping
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.Scenario Planning opens the view to several plausible futures instead of a single forecast. The method protects strategies from depending on too narrow an expected path.When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures.
Complexitydifferent
MediumMediumHighMedium
Timedifferent
1-2 Tage1-4 Wochen0.5-2 Tage45-90 min
Participantsdifferent
10-505-204-123-8
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesDiary Entries, Longitudinal Patterns, Experience TimelineScenario Set, Strategic Implications, Robust OptionsImpact Map, Outcome Hypotheses, Delivery Options
Tagsno overlap
SatisfactionPrioritizationCustomer
UX researchTrackingBehavior
StrategyUncertaintyPlanning
OutcomesStrategyBehaviorPlanning
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