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| Criterion |  Product Discovery Kano Model |  UX Research Diary Study |  Business Strategy PESTLE Analysis |  UX Research HEART Framework |
|---|---|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory. | PESTLE Analysis makes political, economic, social, technological, legal, and environmental influences visible. The environment of an initiative is thereby read systematically instead of through isolated trends. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. |
Complexitysame | Medium | Medium | Medium | Medium |
Timedifferent | 1-2 Tage | 1-4 Wochen | 1-3 h | 120 min initial, dann laufend |
Participantsdifferent | 10-50 | 5-20 | 2-10 | 3-6 |
Formatdifferent | Workshop + async | Async | Workshop + async | Workshop + async |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | Diary Entries, Longitudinal Patterns, Experience Timeline | PESTLE Map, External Risks, Strategic Questions | HEART-GSM Table, Dashboard |
Tagsno overlap | SatisfactionPrioritizationCustomer | UX researchTrackingBehavior | StrategyMarketAnalysis | MetricsUX researchMeasurementSatisfaction |