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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration for Diary Study.
UX Research
Diary Study
Gap Analysis method illustration showing its working structure
Business Strategy
GAP Analysis
Scenario Planning method illustration showing its working structure
Business Strategy
Scenario Planning
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing.Scenario Planning opens the view to several plausible futures instead of a single forecast. The method protects strategies from depending on too narrow an expected path.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
1-2 Tage1-4 Wochen1-3 h0.5-2 Tage
Participantsdifferent
10-505-202-84-12
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesDiary Entries, Longitudinal Patterns, Experience TimelineGap Matrix, Action Plan, Risk NotesScenario Set, Strategic Implications, Robust Options
Tagsno overlap
SatisfactionPrioritizationCustomer
UX researchTrackingBehavior
StrategyAnalysisPlanning
StrategyUncertaintyPlanning
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