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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration of Stakeholder Salience Model with its method-specific working model.
Facilitation
Stakeholder Salience Model
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.When stakeholders appear to matter very differently, the Stakeholder Salience Model rates their actual priority through power, legitimacy, and urgency. It turns individual contributions into a visible selection. The result is captured as a Salience diagram and a class-based strategy.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-2 Tage1-4 Wochen1-2 h60-90 min
Participantsdifferent
10-505-204-123-6
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesDiary Entries, Longitudinal Patterns, Experience TimelineAlignment Map, Open Issues, Decision QuestionsSalience Diagram, Strategy per Class
Tagsno overlap
SatisfactionPrioritizationCustomer
UX researchTrackingBehavior
AlignmentStakeholdersStrategyFacilitation
StakeholdersFacilitationAlignmentGovernance
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