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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
MediumLowMediumHigh
Timedifferent
1-2 Tage60-90 min1-4 h2-8 h
Participantsdifferent
10-504-103-82-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesProblem Cluster, Prioritized Challenge, ExperimentProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
SatisfactionPrioritizationCustomer
FacilitationDecisionProblem solvingWorkshop
Root causeProblem solvingQualityIncident
Problem solvingRoot causeDecisionOperations
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