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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas
Context Map workspace showing the question, observations, and next decision.
Domain Modeling
Context Map
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.When an environment of users, systems, and constraints is hard to grasp, it puts the context compactly on the table. It creates a clear reading of influence, boundary, and dependency.When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-2 Tage45-90 min1-3 h1-3 h
Participantsdifferent
10-503-102-83-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesContext canvas, Open questions, Shared context notesContext Map, Integration Patterns, Boundary NotesCustomer Journey Canvas, Pain Points, Experience Opportunities
Tagsno overlap
SatisfactionPrioritizationCustomer
ContextFramingRequirementsCanvas
Domain-Driven DesignBoundariesStrategy
JourneyCustomerService designCanvas
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