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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper illustration of a team retrospective with three separate Start, Stop, and Continue areas and a shared action list.
Agile
Start Stop Continue
Paper illustration for Mad Sad Glad
Agile
Mad Sad Glad
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.When a team wants to deliberately adjust its working behavior, it makes habits visible and assessable. It focuses on concrete changes instead of diffuse mood.When a team's or workshop's mood needs to become readable, it structures emotional signals with little setup. It makes strain, relief, and sources of energy tangible.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-2 Tage30-90 min30-60 min30-60 min
Participantsdifferent
10-503-123-123-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesPostmortem Doc, Action Items, TimelineStart Stop Continue Board, Improvement ActionsEmotion Board, Themes, Action Items
Tagsno overlap
SatisfactionPrioritizationCustomer
Site Reliability EngineeringIncidentLearningReliability
RetrospectiveImprovementTeamReflection
RetrospectiveTeamReflection
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